BPM on Mobile - BPM on Mobile


BPM on Mobile

On-The-Go Task Execution to Deliver Enhanced Customer Experience

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Newgen iBPS Mobile provides users on-the-go, secure access to critical processes and information. Our platform facilitates increased user responsiveness and improves overall business performance by extending BPM capabilities to a mobile environment.

Leverage iBPS Mobile to reduce your organization’s operational cost, reach-out to customers with less expenditure on IT infrastructure, physical documents, and larger resource deployment.


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Key Features

  • Refer, reassign, complete, and reject tasks in real-time
  • Collect, store and upload data directly in the system using mobile camera
  • Simplify transactions by leveraging mobile capture, imaging and extraction capabilities
  • Compress documents and perform multi-page imaging via image enhancement capabilities
  • Extend online and offline support in case of network outage

Key Benefits

  • Better Decision Making
    Empower business users with real-time and contextual information. Facilitate them to make better decisions on-the-fly
  • Enhanced User Experience
    Cater to specific needs of business users and ensure consistent, productive user experience
  • Secured Accessibility
    Gain anytime, anywhere access to critical processes and maintain optimum levels of data security
  • Reduced Turn-around-time
    Witness faster service delivery; enable field agents to enter data and documents in the system on-the-go
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Newgen named as a LEADER in Forrester Wave™: Digital Process Automation Software, Q3 2017

The report evaluates top Digital Process Automation (DPA) vendors against 31 criteria to help you select the right partner for managing your business critical processes.


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Accelerate Your Digital Journey with Nigel Fenwick, Forrester Research Inc

Watch the video to understand how the crux of digital transformation is developing customer obsession.