NEWGEN BPM SUITE
Advanced Reporting & Monitoring
Detailed Insights with Real-time Monitoring and Personalized Dashboards
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Leverage our Business Activity Monitoring (BAM) tool to enable real-time monitoring of processes, relevant process artifacts and process participants’ deliverables. The personalized dashboards allow you to easily design reports, define KPIs and set alerts to proactively gauge upcoming threats or opportunities.
Key Features
- 360 degree view of processes with comprehensive reports, dashboards and graphical charts
- Detailed reports on cycle times, cost per transaction, geographic performance, resource utilization, and SLA adherence
- Rules-based alerts for stakeholders at different levels, enabling faster bottleneck resolution
- Execute active, on-demand and predictive analysis on the process data
- Prescriptive analytics to detect frauds, evaluate credit risks and detect money laundering
- Real-time process data analytics to control costs and optimize business processes
- Content analytics to deliver right and relevant content for the task being performed
Key Benefits
- Better Monitoring
Gain complete process visibility with comprehensive dashboards and reports - Reduced Errors
Ensure no slip ups with rule based automated notifications and alerts - Smarter Decision-Making
Make effective and quick decisions to benefit from significant business event - Detailed Risk Analysis
Detect frauds, evaluate credit risks, and money laundering
Newgen named as a LEADER in Forrester Wave™: Digital Process Automation Software, Q3 2017
The report evaluates top Digital Process Automation (DPA) vendors against 31 criteria to help you select the right partner for managing your business critical processes.
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Accelerate Your Digital Journey with Nigel Fenwick, Forrester Research Inc
Watch the video to understand how the crux of digital transformation is developing customer obsession
