Intelligent Process Automation - Intelligent Process Automation

NewgenONE Platform

Intelligent Process Automation

Rapidly automate end-to-end customer journeys for smarter operations and transformed experiences

Request DemoDownload Brochure

Automate for outcomes with the most comprehensive process automation platform. Leverage the power of workflow automation unified with content services, business rules, omnichannel communication, case management, RPA, and AI to deliver efficient, intelligent, and context-aware processes. Go beyond automation to build a continuously improving agile organization at a scale of thousands of processes. Modernize work to unleash automated and touchless self-service that makes not only the customer happy, but also employees and partners.

With Our Intelligent Process Automation Platform, You Can Do It All

Intelligent Process Automation

Process Automation

Enable end-to-end automation of complex and content-centric business processes. Leverage integrated robotic process automation to centrally manage agile business rules and streamlining processes. Furthermore, respond to unanticipated scenarios using platform’s dynamic case management capabilities

Business Rules ManagementRPADynamic Case Management, Process Modeling

Intelligent Process Automation

Contextual Engagement

Capture, manage, and consume content, generated in the context of business processes. Derive context from information, residing across various sources and deliver personalized communications to customers across multiple touchpoints

Dynamic Case Management, Personalized User Workspace

Intelligent Process Automation

Continuous Improvement

Leverage process analytics, intelligent recommendations, real-time reporting, and monitoring to improve employee productivity and reduce operational costs. Drive continuous process improvement and enable a rich user-experience with new-age technologies, including artificial intelligence and multi-experience applications

Process InsightsReporting and AnalyticsProcess Management

Trusted by Leading Analysts

“Newgen Software’s roots are at the intersection of sophisticated content management, case management, and process” 

“A Strong Performer” in The Forrester Wave™: Digital Process Automation Software, Q4 2021″

“Newgen’s market differentiation is based on its breadth of capabilities for automating complex processes and content services at scale.

Newgen Named as a “Niche Player” for Low-code Application Platforms (LCAP), 2023

Trusted by Customers

Dr. Tariq Saleh Taha - Chief Retail Banking Officer - Bank Dhofar - Intelligent Process Automation
As part of our customer-centric business approach, we continually focus on our digital strategies. Newgen’s robust platform has helped us in achieving our endeavors of giving best of the class services to our customers.

Dr. Tariq Saleh Taha

Chief Retail Banking Officer

Bank Dhofar

Intelligent Process Automation capabilities of NewgenONE Platform

Configure business rules to make your business more agile and responsive

Manage case-related content and communications in an intelligent and dynamic environment

Leverage analytics and process simulations for continuous process improvement

Leverage a user-friendly interface to design workflows and define data models

Standardize and optimize end-to-end ad hoc and business-critical workflows

Optimize processes using comprehensive insights and drill-down dashboards

Go beyond task automation. Address customer journey with end-to-end process automation

Secure and Easy access to contextual information and tasks for informed and timely decisions

Gamify day-to-day tasks to improve employee engagement and productivity

You might also be intersted in