Dynamic Case Management Software
Empower your knowledge workers to collaborate and respond to real-time opportunities, as well as unanticipated situations, while adhering to compliance requirements. Design semi-structured and dynamic processes to manage case-related information, documents, and communications, using our unique case management capabilities.
Case Creation and Configuration
- Case configuration with discretionary tasks, user/group allocation, routing conditions, etc.
- Case creation and configuration using a global task library
Dynamic Task Creation and Execution
- Flexibility to execute discretionary tasks based on changing goals
- Ad hoc task creation to handle unprecedented situations during run-time
Collaborative Decision Making
- Unified case file, with case data, tasks, documents, forms, to-do lists, and other case-related information, for real-time case visualization
- Better decision making by knowledge workers with real-time case sharing and collaboration
Case Visibility and Insights
- Real-time case lifecycle visualization
- Insights into case and task workers’ performances
- Automated notifications on task initiation, completion, reassignment, decline, and failure via system-generated notifications
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