Content Classification

Content Classification and Categorization Software

Auto-classify documents based on characteristics—structural, textual, or both—to streamline your content management operations. Leverage machine learning and artificial intelligence-based technologies to enable layout- and content-based classification. Enable access to contextual information to ensure smarter decision-making, improved productivity, and better customer experience.

Document Organization and Verification

Automated organization, sequencing, and classification of documents, to eliminate labor-intensive, manual processes
Identification and deletion of duplicate documents, to reduce the cost of managing and preserving redundant data

Content and Layout-based Classification

Language-agnostic technique for accurate classification and categorization of unstructured documents

Layout-based classification to enable processing of documents with poor visual quality

Machine Learning-based Classification

Trainable, machine learning technology for continuous improvement of classification accuracy
Dedicated model training tool, to easily create, train, and deploy new classification models

Streamlined Service Request Processing

Classification and grouping of customers’ documents for faster processing of service requests
Definition of classification procedures for customer documents, such as application forms, insurance certificates, claim forms, proofs of identity, and more

Smart Document Capture Tools

Identification of first and last pages in a batch of documents to eliminate manual steps required to add or remove separator pages
Automatic classification of documents imported in bulk

Data Confidentiality and Compliance

Classification of documents while adhering to confidentiality and compliance requirements, including HIPAA, PCI DSS, and GDPR
Management of litigation documents by specifically classifying for eDiscovery, legal hold, legal investigations, and other cases

Capabilities of Newgen Contextual Content Services Platform

Multi-channel Capture

Increase efficiency and security with intelligent content...

Intelligent Extraction

Leverage cutting-edge technologies to capture and streamline...

Content Management

Create, manage, and access secure content across multiple...

Records Management

Centrally manage and archive documents and records for...

Enterprise Search

Intuitively search for content across repositories and...

Content Classification