Process Analytics Software
Leverage intelligent analytics to generate intuitive, predictive insights and enable smarter, in-process decision making. Increase your organization’s speed and responsiveness with straight-through and automated processes. Further, create and deliver contextual communications for an unparalleled customer experience.
Process and Sentiment Analysis
- Process-driven analytics to intelligently convert big data into usable information for improved process efficiency and decision making
- Technologies, including natural language processing, semantic analysis, and sentiment analysis, to convert unstructured content into structured data
Process Speed and Efficiency
- Reduced process cycle times through automation and machine learning
- Streamlined processes based on descriptive analytics
Contextual Customer Interactions
- Case management to handle dynamic customer needs
- Contextual interactions based on capture customer data and suggestive analytics
User-friendly Interface for Process Visibility
- Unified dashboards to visualize operations and set alerts
- Diagnostic analytics with drill down, predictive, and suggestive capabilities
Intelligent Problem Solving and Decision Making
- Artificial intelligence and machine learning capabilities and problem-solving based on historical data
- Autonomous decision-making and straight-through processing
API Abstraction Layer and Topology Manager
- API abstraction layer to enable applications to consume framework capabilities
- Topology manager to support data flow topologies and perform various data operations
Digitization of information alone doesn’t resolve the challenges businesses face in the modern world. It ...
Organizations that empower developers by creating the right environment for them to innovate have everything ...
Join our panellists Leslie Joseph, Principal Analyst, Forrester Research Inc., and Ritesh Varma, Global Head, ...
Join Craig Le Clair, Vice President and Principal Analyst, Forrester Research Inc., and Anurag Shah, ...