Analytics | Newgen

Process Analytics Software

Leverage intelligent analytics to generate intuitive, predictive insights and enable smarter, in-process decision making. Increase your organization’s speed and responsiveness with straight-through and automated processes. Further, create and deliver contextual communications for an unparalleled customer experience.

Process and Sentiment Analysis

Process-driven analytics to intelligently convert big data into usable information for improved process efficiency and decision making
Technologies, including natural language processing, semantic analysis, and sentiment analysis, to convert unstructured content into structured data

Process Speed and Efficiency

Reduced process cycle times through automation and machine learning
Streamlined processes based on descriptive analytics

Contextual Customer Interactions

Case management to handle dynamic customer needs
Contextual interactions based on capture customer data and suggestive analytics

User-friendly Interface for Process Visibility

Unified dashboards to visualize operations and set alerts
Diagnostic analytics with drill down, predictive, and suggestive capabilities

Intelligent Problem Solving and Decision Making

Artificial intelligence and machine learning capabilities and problem-solving based on historical data
Autonomous decision-making and straight-through processing

API Abstraction Layer and Topology Manager

API abstraction layer to enable applications to consume framework capabilities
Topology manager to support data flow topologies and perform various data operations

Capabilities of Newgen Digital Automation Platform

Low Code Development

Rely on a rapid application development environment for...

RPA

Extend workflow usability by combining robotic capabilities...

Enterprise Mobility

Rapidly build configurable mobile apps in a low code...

AI-driven Analytics

Automatically capture and analyze data to enable informed...

Cloud Deployment

Leverage our digital automation platform with a deployment...

Integration Ecosystem