Our online account opening solution provides a platform that is intuitive, interactive, and user-friendly. We have built it using our two-decade-long understanding of account opening related challenges. We have targeted it at usability and configurability. Usability ensures that bank or credit union’s online account opening interface is smart, comprehensive and simple enough for users to stay on the application, complete it or save intermittently and come back later for completion. Configurability provides a future-proof solution to help banks and credit unions adapt to dynamic market and customer/ member needs.

Brochure: Newgen's Solution for Online Account Opening

Find out how Newgen can help you streamline your online customer onboarding for a truly digital bank.

Multi-Channel On-Boarding
The solution offers consistent and intuitive online account opening forms that customers/members can access from their PC, Laptop, Tablet or Mobile at their convenience

Pre-Population of Data
Personal information from uploaded identification documents like driving license can be auto-fetched and pre-filled in the application form; thereby, reducing the need for additional typing. Social media integration also relieves the applicant from filling in basic details

Document Collection
Applicants can be notified of the required documentation based on selected accounts, customer profile etc. Documents can be directly uploaded online or pictures can be captured using mobile camera. Applicant signatures can also be captured using mobile/ tablets

Interactive Strategies
As applicants fill the application via mobile/ PC, their activities can be tracked to provide intelligent assistance. Also, applicants have the option of saving their application and continuing from where they left

Automated Funding
The solution offers various methods for online funding, including account transfers, debit/ credit card, mobile check deposits and branch funding to give real-time and offline options to applicants

  • Higher customer satisfaction with improved turnaround times and enhanced services
  • Higher risk tolerance level and de-risking of business processes
  • Comprehensive integration with multiple applications to leverage past IT investments
  • Secure connectivity through validation of a financial institution’s digital signature, while connecting with cKYC registry
  • Holistic integration with CERSAI database for capturing and storing electronic copies of identity and address proofs
  • Reduced KYC due-diligence turnaround time through bulk data upload to cKYC repository and simultaneous KYC checks for multiple customers
  • Exception flagging for back/ middle office support users to reach out to applicant, help resolve exceptions and see through the completion of account opening

REINVENT BANKING

Online Account Opening Software by Newgen

Newgen’s Online Account Opening Software is a one stop solution for your customer on-boarding needs

REINVENT ACCOUNT OPENING

Digital/Online Account Opening - Taming Abandonment in Online Account Opening

Taming Abandonment in Online Account Opening

Learn why millennial customers switch and how to turn them into your brand advocates