Governance and Security Framework

Create a robust operational fabric ensuring security and compliance at all levels, providing peace of mind. Implement authentication and authorization measures across data model, application, and process layers for enhanced information security. Utilize built-in governance features for process adherence, tracking, auditability, and reporting to meet diverse compliance requirements. Stay abreast of industry standards and regulations with built-in agility and enterprise-wide visibility, supported by features like Role-based Access Controls, Audit Management, and comprehensive Monitoring and Management capabilities.

The platform enables Audit Management, generating comprehensive audit logs for various activities operations performed on the system like login, application creation, versioning, deletion, application access etc., capturing object-level logs with detailed information for troubleshooting and performance monitoring.

  • Audit Log is an account of the operations that are performed on the specified object (viz. cabinet, folder, or document) by any of the users of the cabinet.
  • Logs are generated for various cabinet, folder, and document level operations
  • Selective logging and purging of Audit log are supported
  • Old values and new values are available in audit trail report, thus making the administrator aware of the changes that has been made on a particular user/group/data class etc. including the information regarding the user who has changed the same.
  • Audit log also provides details of all authentication attempts – whether successful or not.

Monitoring management

The platform features a native activity monitoring tool for centralized monitoring of all developed applications/components, alongside a pre-configured dashboard for tracking development activities. It enables extensive control and policy setup, including defining user roles and rights, and offers temporary access options for admins and platform users, ensuring robust management across various aspects such as upgrade/change management, scalability, monitoring, security, and compliance.

The platform automatically generates 39 process-specific reports based on SLAs and process data, offering insights on pending cases, task statuses, user performance, and case completion metrics. These detailed analytics help organizations track efficiency, identify bottlenecks, and drive continuous improvement.