Newgen bags the Skoch order of Merit- India‘s Top 100 Projects, 2016 for its Business Process Management implementation at Max Bupa. The award recognizes the top performing Technology Users and aims to encourage and promote the best technology application across sectors/domains.

Max Bupa, an established player in the Health Insurance sector chose Newgen as their preferred technology partner. The company transformed multiple processes with Newgen such as New Business Acquisition Process, Renewals Business, Agency Recruitment, Claims Settlement and Provider Enrolment.

With the implementation, Max Bupa:

  • Reduced its Turn-Around-Time for Claim Processing
  • Fast-tracked STP Policy Issuance
  • Increased collaboration across departments such as Policy enrolment, Customer Service etc.
  • Enabled transactions within the published TAT

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A Jury of eminent experts have made this selection after going through a large number of nominations and presentations. The award ceremony was held on December15, 2016 at Constitution Club of India, Rafi Marg, New Delhi.