National Bank of Ras Al-Khaimah (RAK Bank) and Newgen Software have been awarded for The Best Branch Digitisation Initiative, Application or Programme in the Middle East at The Asian Banker Middle East and Africa Awards Programme 2019. The Asian Banker Financial Technology Innovation Awards Programme provides the undisputed benchmark of the technology innovation in an increasingly fierce marketplace.
The awards ceremony was held at Conrad Sheikh Hotel in Dubai on March 21st, 2019. The RAK Bank implemented a new workflow solution for the processing of 200 services as a single unified process enabling automated identification of service request, customer verification, deliverable tracking, and instant customer communication.
The award was received on behalf of the RAK Bank by Ms. Divya Bathija, Head – Projects, Mr. Sonam Sahai- Operations Head, Mr. Himanshu Garg- Project Manager-Projects and on behalf of Newgen by Mr. Nikhil Sawhney- Head Strategic Accounts (EMEA), Mr. Sudhanshu Bhargava- AVP Digital Delivery (EMEA), Mr. Zainual Bashar Bhutto- Strategic Account Manager (EMEA).