Newgen’s low code digital automation platform helping financial institutions in Africa streamline processes

January 13, 2021: Newgen Software, a global provider of low code digital automation platform, has emerged as a technology partner of choice for financial institutions in Africa.

Leading banks in Africa have been leveraging Newgen’s low code digital automation platform to automate several of their customer-facing processes, including credit origination across segments—retail, corporate, and small and medium enterprises. Furthermore, many banks are utilizing the platform to streamline omnichannel onboarding, cross-border remittances, and customer servicing.

With deployments across 50+ organizations, including 20+ banks, Newgen has a proven track record across Africa. Newgen’s firm foothold in Africa is further bolstered by a strong partner ecosystem, supported by over 30 local partners in the region.

Recently, Newgen’s industry-recognized platform has helped Fidelity Bank Ghana and Union Bank Nigeria win the Asian Banker Awards for Best Self-Service Banking Technology Implementation and Best Branch Digitization Initiative in West Africa, respectively.

“Newgen’s global experience is blended with our love for Africa, and experience of working in the continent for the last 15 years, rolling out systems for many large banks across 30 plus African countries. We feel extremely proud when financial institutions trust us with their projects. We look forward to continue empowering African enterprises and helping them rebuild economies while ensuring compliances are enforced,” said Vivek Bhatnagar, Vice President, Sales – EMEA, Newgen Software.

Globally, Newgen serves more than 200 financial institutions as its clients, for commercial lending, consumer lending, customer on-boarding, digital account opening, trade finance, digital, and mobile customer service requests.

About Newgen Software Technologies Limited

Newgen is a leading provider of low code digital automation platform. Globally, successful financial institutions, insurance, government, and shared services organizations rely on Newgen’s industry-recognized products and applications—to manage their processes (BPM), content (ECM), and communications (CCM)—for connected operations. From customer onboarding to service requests, from loans and deposits to underwriting, and many more, Newgen’s industry applications transform business-critical operations with agility. Newgen’s cloud-based platform enables digital transformation initiatives for superior customer experience, optimized costs, and improved efficiencies.

For more details, visit