Newgen Positioned as a ‘Strong Performer’ in ECM Transactional Content Services
Recognized by an Independent Research Firm for its OmniDocs ECM Suite
Newgen Software, a leading global provider of Business Process Management (BPM), Enterprise Content Management (ECM), Customer Communication Management (CCM), and Adaptive Case Management (ACM) solutions, announced that it has been positioned as a ‘Strong Performer’ in The Forrester Wave™: ECM Transactional Content Services, Q3 2015 for its scores on all three evaluation parameters – current offering (architectural & operational functionality of solution), strategy (product & direction strategies) and the market presence.
The Forrester Research report recognizes Newgen OmniDocs ECM Suite for combining platform breadth, low-cost and agile method. The report recommends that large distributed global banks should shortlist Newgen.
Mr. Diwakar Nigam, MD & CEO – Newgen Software expressed his delight on the recognition and said, “We believe the citation is a testament to our continuous endeavors to bring innovation, agility and perfection in customer implementations through our scalable, configurable and highly robust ECM suite. Expanding the capabilities of our ECM platform further, we have incorporated social, mobile, analytics and cloud competencies into the product suite. We are constantly embracing newer technologies to enhance customer delight.”
The Q3 2015 Forrester Wave evaluates 10 significant ECM vendors on Forrester’s 26 evaluation criteria that have been grouped into three high-level buckets – current offering, strategy, and market presence. Selected vendors meet specific inclusion criteria including functionality breadth, significant number of enterprise transactional use cases, leadership in information management, proven enterprise-level track record and interest from Forrester clients.
According to the report, while Newgen offers one of the broadest sets of ECM capabilities and has significant experience, it is investing additional R&D in mobile development.
Newgen’s cutting-edge technologies were organically developed from the same code base, and it now has a complete suite for transactional use cases. Newgen product suite includes multichannel capture, collaboration, master data management, business process management, case management, customer communication management, portal, social, digital asset management, email archive, and web content management.
Newgen Software, is a leading global provider of Business Process Management (BPM), Enterprise Content management (ECM), Customer Communication Management (CCM) and Adaptive Case Management (ACM), with a global footprint of 1600+ installations in over 60 countries with large, mission-critical solutions deployed at the world’s leading banks, insurance firms, BPO’s, healthcare organizations, government, telecom companies and shared service centers.