This Alliance Will Guide Healthcare Providers in Regulatory Compliance, More Customer-Facing Operations and Operational Excellence

Newgen Software Inc., a leading global provider of Business Process Management (BPM), Enterprise Content Management (ECM), Customer Communication Management (CCM) and Case Management (CM) solutions, today announced its partnership with Top Tier Consulting (T2C). T2C is a premier healthcare consulting firm that provides a full suite of management consulting services to healthcare organizations.

“Our technology solutions are aimed at facilitating informed decisions for Healthcare Payers which help them in delivering customer-centric services at optimized costs,” said Anand Raman, VP Sales & Marketing at Newgen Software Inc. “We’re confident that with T2C’s expertise of advising the nation’s leading healthcare organizations over the years, this joint partnership will help our customers create operational excellence and attain market competitiveness.”

“Our new alliance with Newgen will help fill market gaps that continue to exist due to legacy systems that many providers still have in place,” said Greg Anderson, Senior Partner at T2C. “There is a tremendous opportunity cost resulting from manual processes and a lack of automation in the Healthcare industry, and the enterprise focus and unified approach of Newgen’s solutions will be a major enabler as Healthcare providers continue to move into a new era of customer-driven success.”

The partnership brings together much needed process consulting blended with a platform based accelerator approach to the entire spectrum of health plans, health exchanges and provider organizations. Newgen and T2C share the common vision for enabling healthcare organizations to gain from cross-industry best practices and adapt to the new era of member experience and renewed customer focus, regulatory compliance and profitability.

Newgen Healthcare solutions enable end-to-end streamlining and automation of healthcare enrollment, provider contract management, appeals and grievances, claims re-adjudication and customer communication management functions. The unified healthcare framework is available on premise as well as a cloud model. These solutions reduce the non-core technology dependencies allowing the executive team to focus on core and strategic areas for meaningful healthcare delivery.

About Newgen Software Inc.

Newgen Software Inc. is a leading global provider of Business Process Management (BPM), Enterprise Content Management (ECM), Customer Communication Management (CCM) and Adaptive Case Management (ACM) with a global footprint of 1300+ installations in over 61 countries with large, mission-critical solutions deployed at the world’s leading healthcare organizations, banks, insurance firms, BPO’s, governments, telecom companies and Shared Service Centers. To know more, please visit

About Top Tier Consulting

Top Tier Consulting (T2C) is a premier healthcare management consulting firm that provides world class consulting for major healthcare organizations. T2C’s mission is to help healthcare organizations and the people they serve, and to identify real opportunities for maximizing revenue and improving patient care. Using a fact-based approach, T2C helps resolve the most critical and complex issues facing the healthcare industry today, and designs and executes a strategy for responding to those challenges.