With Plaid, authentication time for customer onboarding will decrease from days to minutes

December 04, 2020: Newgen Software, a global provider of low code digital automation platform, today announced that it has partnered with Plaid, a data network that powers the fintech tools that millions of people rely on to improve their financial lives, to provide an enhanced digital account opening software to its banking customers.

This partnership will help customers leverage Plaid’s real-time account verification and security infrastructure to support Newgen’s intuitive, interactive, and configurable digital account opening software. The enhancement in Newgen’s digital account opening software will reduce the authentication time for customer onboarding from days to minutes.

“Delivering a smooth customer onboarding experience is critical for every financial institution. This partnership allows us to harness Plaid’s expansive digital authentication infrastructure and further streamline the process. The collaboration will help banks in providing a faster, convenient, and frictionless account opening experience. We are glad to partner with Plaid and look forward to working with them on current and future projects,” said Anand Raman, EVP and COO, Newgen Software Inc.

Plaid works with financial institutions in the US, Canada, the UK, and Europe to enable secure, consumer-permissioned data access and provide various authorization options to customers. This partnership will help Newgen’s banking customers connect with Plaid’s extensive network of over 11,000 banks and credit unions for funding and other transactions.

About Newgen Software Inc.

Newgen is a leading provider of low code digital automation platform. Globally, successful financial institutions, insurance, government, and shared services organizations rely on Newgen’s industry-recognized products and applications—to manage their processes (BPM), content (ECM), and communications (CCM)—for connected operations. From customer onboarding to service requests, from loans and deposits to underwriting, and many more, Newgen’s industry applications transform business-critical operations with agility. Newgen’s cloud-based platform enables digital transformation initiatives for superior customer experience, optimized costs, and improved efficiencies.

For more details, visit www.newgensoft.com