Newgen Software, a leading global provider of Business Process Management (BPM), Enterprise Content Management (ECM), Customer Communication Management (CCM), and Case Management (CM) solutions, today announced its participation at the 2016 edition of SSON’s Shared Services & Outsourcing Week Middle East (ME) being held in Dubai from January 25 to 27. Newgen will be the Solution Partner for the conference.
The highlight at the conference will be a Newgen-sponsored panel titled ‘Unlocking Business Value through Shared Services’. An elite panel with eminent thought leaders from across the industry will discuss the present and future of the Shared Services [http://nwgn.us/1FrpY1J ] market in ME.
Speaking on the occasion, Prashant Sahai, AVP & Business Head – Middle East – Newgen Software, said, “Shared Services market in ME has not yet evolved or expanded as far as it has in western economies. Organizations in the ME have focused on growth, while cost has been a primary driver in more mature markets. However, with changing economic landscape in the region, cost efficiencies are assuming an important role. Enterprises are increasingly exploring the centralized model of operation for reducing operational costs without compromising on service quality. This is impacting all industries – Manufacturing, Oil and Gas and now even Banks.”
The panel discussion, which will take place just before the lunch hours of 25th January, will also explore how technology can play a major role in deriving business value from deployment of Shared Services in the region, especially in a Banking and Financial Industry setup. Newgen powers Virtual SSCs for banks globally which creates a connected pool of experts for these banks, enabling a person seated in any location to process transactions of any location. This renders leaner branches, highest level of compliance and operational efficiencies for the banks.
The exhibition will also include live demonstrations of Newgen’s innovative tech solutions that are delivering success for Shared Service Centers (SSC) by centralizing processing of core business functions. These solutions offer automation across a multitude of SSC operations, ranging from Finance & Accounting and Human Resources to Supply Chain Management.
Some of the organizations that are eliciting cost ROI benefits through Newgen SSC offerings include Wipro Wividus, AstraZeneca, Strides Arcolab, Olam International, IFFCO Global, Ranbaxy Laboratories and Tube Investments of India Limited.