Newgen Software, a global provider of Business Process Management (BPM), Enterprise Content Management (ECM), Customer Communication Management (CCM) and Case Management solutions will be sponsoring the third CIO Confluence 2017, scheduled to take place in Colombo today.

Newgen experts will host a presentation on ‘Making of a Digital Enterprise’. This session will showcase how Robotic Process Automation is a core component of iBPS, enables organisations to improve business performance by digitising high-volume processes, ensuring round-the-clock operations and enabling workers to be customer-centric. Subject matter specialists from Newgen will also be a part of a panel discussion and will share their views on bringing adaptability and intelligence to critical business processes through a robust analytics engine to combat dynamic market conditions.

Newgen Software Managing Director and CEO Diwakar Nigam said: “Banks are increasingly making the shift towards modernising their processes by relying on proven technologies and trusted domain experts to transform their businesses. This would help them achieve a balance between the need to reduce operating costs and risk with the need to win more customers and expand profitable relationships. Newgen solutions are capacitated of delivering the same by focusing on continuous process improvement and operational flexibility. It helps banks meet both its short- and long-term objectives by making the leap of digital shift proficiently.”

The event will enable participants to engage with professionals adept at software technologies to know more about Newgen BPM platforms consisting of configurable components. These components include rules engine (BRMS) to store the credit policies, Document Management System (DMS) and workflow and enable businesses to run processes efficiently.

Furthermore, insights will be shared on how Newgen software solutions can integrate with core banking systems and other applications for processing all loan types including commercial and retail loans, commercial and institutional loans (C&I), commercial real estate loans (CRE) and small business administration (SBA) loans. The platform can also be configured to cater to online account opening and trade finance requirements.

CIO Confluence is in its third year after its successful run of the past two years. With the theme ‘Thriving for Digital Value’, this year it will provide CIOs with an opportunity to engage with internationally acclaimed industry experts who will share their ideas and insights on topics such as Customer Experience, Analytics, Block Chain, Big Data, Artificial Intelligence, Internet of Things and Robotic Process Automation.

Newgen Software Technologies Ltd. is a global provider of BPM, ECM, CCM and Case Management solutions with a global footprint of more than 1,300 installations in over 61 countries. Newgen is accredited with large, mission-critical solutions deployed at the world’s leading banks, insurance firms, BPOs, healthcare organisations, government, telecom companies and shared service centres.