Newgen Webinar Featuring Guest Independent Analyst on Reimagining Banking Experience for Customers
Newgen Software, a leading global provider of Business Process Management (BPM), Enterprise Content Management (ECM), Customer Communication Management (CCM), and Adaptive Case Management (ACM) solutions, today announced that it is hosting a webinar featuring guest speaker, Forrester Research’s Alyson Clarke, a leading global expert on banking and wealth management. In this webinar, Alyson will share her insights on how banks are delivering superior customer experience, along with the best practices and case studies.
In the fast-changing banking landscape, it’s important for executives to appreciate and address customer expectations on personalized and real-time services delivered across multiple channels. This requires banks to make quick operational changes to meet this expectation. This webinar featuring Forrester provides the executives with inputs and guidance toward superior banking experience.
Newgen subject matter expert, Ashish Deshmukh, and Alyson during this webinar shall focus on the below key takeaways:-
- How consumer expectations are changing
- Why financial services product sales need a digital transformation
- How best practice firms are using digital technologies to drive sales
- What firms should do to start digitally transforming their business and improve conversion
The details of the webinar are as follows:
Date: 18th August 2015
Time: 1 pm – 2 pm (EST)
To know more about this webinar and to share with your friends and colleagues, please follow the Registration Link.
About Newgen Software Inc.
Newgen Software Inc. is a leading global provider of Business Process Management (BPM), Enterprise Content management (ECM), Customer Communication Management (CCM) and Adaptive Case Management (ACM) with a global footprint of 1200+ installations in over 58 countries with large, mission-critical solutions deployed at the world’s leading banks, insurance firms, BPO’s, healthcare organizations, governments, telecom companies and Shared Service Centers.