Newgen Software Limited, a provider of banking software services, today announced its event launch ‘Enabling Sustainable Customer Centric Banks’ in Africa. The event’s theme is ‘customer centricity in the digital era’. NIC and I&M banks will enlighten the attendees by sharing its customer journey. Subject matter experts will talk about the field of banking and digital transformation that can help your bank with the nuances of digital transformation.

“Newgen solutions offer a configurable unified platform built on Business Process Management (BPM) to cater to both commercial and SME banking. These help banks to achieve customer centricity, faster-go-to-market, and stay on top of regulations in the digital era,” said Diwakar Nigam, Chairman and Managing Director, Newgen Software.

Attend the sessions to know how banks can leverage new-age technologies such as analytics, mobility, cloud, etc. to deliver greater productivity, speed, and infinite business. Learn how leveraging BPM with Robotic Process Automation, banks can automate their routine mundane tasks and enable continuous process improvement. These help them to deliver a seamless customer experience while driving maximum value out of the latest technology trends and create higher business volumes.

Newgen Commercial Lending Solution automates and streamlines the end-to-end lending cycle for the full range of loan types, from prospecting and origination to underwriting, disbursement and servicing. The solution facilitates credit origination, approval and monitoring in a paperless and electronically driven workflow environment.

Small and Medium Business Lending solution automates all small and medium business lending processes. It streamlines credit origination, approval and monitoring, apart from integration with legacy systems to help banks leverage their existing investments. Credit analysts, risk managers, credit admins and client relationship managers experience productivity with the solution. It helps banks improve profitability by making lending scalable and efficient.

The event will be held on November 13, 2018, at Sheraton Addis, Taitu Street, Addis Ababa, Ethiopia.

About Newgen Software:

Newgen Software Technologies Limited is a provider of Business Process Management, Enterprise Content Management and Customer Communication Management platforms with large, mission-critical solutions deployed at world’s leading Banks, Governments, BPOs, IT Companies, Insurance firms and Healthcare Organizations.
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