Innovate VIC 2022, Melbourne, Australia

We’re participating in the Innovate VIC 2022 event being held in Melbourne, Australia, on July 21, 2022. The event brings together C-suite executives and senior public sector leaders across government organizations to collaborate and discuss key strategic themes for creating better citizen outcomes.

Meet, interact, and join team Newgen at booth M15. Gain detailed insights into the NewgenONE Platform for Hyperautomation—a comprehensive and unified cloud-based platform that helps government agencies, like yours, expedite digital and transform at speed.

Learn from our domain leaders how our platform can enable you to:

• Enhance citizen experience: Design, develop, and deliver solutions faster using low code application development. Empower your departments with limited resources to develop high-quality, secure, and user-friendly applications for citizens. Furthermore, deliver a superior citizen experience by leveraging an omnichannel customer engagement (CCM) platform to design personalized and engaging correspondences while drastically reducing operational costs. Ensure compliance with agility through rule-driven, highly customizable correspondences delivered across multiple engagement channels, such as e-mail, print, SMS, WhatsApp, and other social media platforms

• Stay compliant via modern digital records management system:  Automate the movement of your enterprise-wide, mission-critical documents, electronic records, and correspondences, from creation to archival, using the built-in electronic document and records management (EDRMS) solution, resulting in better collaboration across departments and reduction in the transition time
• Ensure seamless experience across systems: Connect your disparate data sources as well as applications and seamlessly bridge information silos by directly integrating with applications, such as Salesforce, Sharepoint, Microsoft365, and others
• Leverage cutting-edge technologies: Integrate your workflows with new-age technologies, including artificial intelligence, machine learning, and robotic process automation. These technologies will help you ensure productive collaboration among stakeholders, thereby improving citizen experience, maximizing operational excellence, and driving continuous innovation
• Automate end-to-end processes and manage correspondences: Bridge silos and streamline your operations while ensuring complete standardization