With an increasingly distributed enterprise structure, businesses today generate huge volumes of documents at multiple locations, each day. For such geographically dispersed enterprises, a centralized capture approach is no more feasible, as it involves shipping of paper documents to a central site for scanning and processing/archival. This is a time-consuming and costly process.
With technology enablers such as internet, scanners, multi-function printers, smart-phones, tablets, etc., becoming commonplace and affordable, multi-channel distributed capture has emerged as the most feasible model for document capture. Multi-channel distributed capture enables document capture at the place of origination of a document, including mailrooms, branch-offices, departments, and out-of-office locations.
This model, for document capture at the point of origination, enables quick decision making, faster processing of critical business transactions, reduced operational expenses, and less administrative complexities. Paper-intensive organizations such as banks, financial institutions, government organizations, etc. can leverage distributed capture to improve business performance and enhance customers’ experiences.
However, while a completely distributed capture framework might be ideal for a specific organization, it might not suit the business needs of another organization with a different organization structure and nature of transactions. Before choosing a capture framework for your business, you must first do a need-analysis and then select a capture model that best serves your requirement.