Last week, I was in New York to participate in the FSO Knowledge Xchange – Business Process Management and Technology Innovation Forum and Expo.

This premier one-day event was designed for senior management of the financial services industry (banking, insurance and capital markets) with a focus on refinement and improvement of Business Process Management initiatives. Event agenda was driven by unique insights on topics such as BPM technology, BPM adoption methodologies, best practices and BPM trends.

FSOKX proved to be a good platform to network with industry leaders from some of the best Banking and Financial services institutions; it helped getting Newgen on the Radar as a rising star and key player in the “Integrated BPM, ECM and CCM” market.

As a panelist Newgen did gain enough appreciation from the participants to bring out some key elements of a BPM program. I had the opportunity to represent Newgen in the panel discussion and shared the platform with Andrew Dougherty (Managing Director & Head of Alternative and Institutional Solutions, BNP Paribas), Micheal Green (Executive Director, Investment Manager Outsourcing Operations, BNY Mellon) and Raju Saxena (Managing Principal at CAPCO).

Our Panel discussions were focused on Achieving Middle and Back Office Excellence with BPM-Backed Solutions, this was more of a sweet spot for us with our experience in the entire value chain of Front, Middle and Back office scenarios.

Some of the Key points brought out in the discussion were focused on Newgen’s unique experience with its global customers in achieving success through quick incremental wins on high visibility and high impact processes and then leveraging this success to drive a BPM program. Newgen’s approach on “Business Benefits in one Business Quarter” was also well received and finally the explanation on “BPM as a De-Clotting device” and quoting the importance of Leadership in the success of BPM with examples from the classic movie “Bridge over river Kwai” resonated well with the audience.

In all, I’d say that the event helped Newgen to be projected alongside Lombardi, Appian, TIBCO, Filenet as a key participant in the BPM space and am sure the post event campaign will help Negwen some good in-roads with the leadership teams in the participating organizations.