Software as a Service (SaaS) model provides low cost, quick access to a software solution as a service for which the customers can pay as they use, through a subscription model. Today, SaaS is no less influential than the era of e-Business. Acceptance of Cloud as a viable platform for enterprise applications is growing day by day.
Emerging organizations can realize their full potential by leveraging the latest IT enabled business innovations on Cloud instantly and economically. SaaS framework enables companies to quickly design and deploy mission-critical business processes that span multiple enterprise applications, corporate departments, and business partners.
SaaS is an ideal model of software deployment for everyone including enterprises, SMEs, SMBs. SMBs & SMEs will be able to get a viable access to the enterprise software solutions like ECM and BPM, which were earlier deemed infeasible with huge in-premise capex costs. Enterprise customers will be able to lower the costs involved in the project and can quickly start using the applications for multiple and diverse business processes in various departments.
Organizations can achieve a more dynamic infrastructure usage by quickly scaling up or scaling down the hosted solution as per their organization’s changing needs. SaaS solutions are the way forward which can enable organizations to shift focus to business. Organizations no longer need to be concerned about infrastructure procurement and sizing tasks. Responsibilities for software upgrades, data backups, deployments and other maintenance tasks will be shifted to SaaS application vendor, according to well-defined Service Level Agreements.
Organizations will be able to move from a fixed-cost infrastructure to a new paradigm based on transactional, “pay as you go” fee-based services.SaaS offering is cost effective as the hosted resources optimization is carried out as per the customer’s load. No heavy initial investment is to be incurred for hardware and software licenses. Support costs are minimal in the SaaS model and the Opex model provides customers with a fast Return on Investment.
Some of the business applications which can be easily moved to SaaS model are Accounts Payable, Compliance Manager, Employee Onboarding, File Management, Legal Case Management, Request Management, Account Opening, Credit Card Processing, Loan Processing, Risk Management, Statement Generation, Website Content Mgmt and Customer Contact Mgmt.
It is being envisaged that SaaS will play a major role in business verticals of Audit and Compliance, Human Resources, Sales and Marketing, Banking and Finance, Insurance, Healthcare, Business Process Outsourcing, Shared Service Centre and Telecom and Manufacturing.