In the post-pandemic world, organizations have a greater need for automating their business processes as they are pushed to accelerate their digital initiatives. An emphasis on automating and modernizing end-to-end processes can optimize a firm’s market responsiveness and customer-centricity. This trend is supported by a Gartner forecast that the technologies that facilitate hyperautomation will reach $596 billion in 2022.

Automation Challenges Hindering Holistic Digital Transformation

Process automation is critical for digital transformation. However, where most organizations falter is they do automation in silos. This creates an enterprise-wide process and information silos that significantly hamper digital transformation initiatives.

Combating Automation Challenges with a Holistic Digital Process Automation Software (DPA)

Take a look at the four key capabilities that a firm can consider when selecting an ideal digital process automation software:

  1. User Interface Designer

    The software should have a robust user interface designer with point and click configurability that offers template-based UI development, have reusable visual components and controls, along customizable interfaces. This should empower enterprises to rapidly design and develop responsive applications.

  1. Low Code Capability

    A digital process automation software with low code capability can enable firms to create end-to-end applications with minimal coding. It can help organizations to undertake rapid innovation and take products to market faster while freeing up the IT staff to focus on more value-added tasks.

  1. Process Modeling and Orchestration

    A  simple web-based drag-and-drop process modeler should be a priority when shortlisting digital process automation software. It should enable IT, professionals, to design simple and complex business processes in a collaborative-driven workflow environment.

  1. Complex Rules and Logic Support 

    The software should have a rules engine that can help firms define, control, deploy, and change rules governing critical processes. This will infuse greater agility and control to business operations.

As the pace of digital transformation accelerates, organizations will have to speed up application design and deployment, drive faster innovation, and focus on delivering a superior customer experience. A holistic DPA platform brings together people, processes, and systems to take organizations closer to their DX goals. Increasingly organizations across industries are adopting DPA platforms to handle complex and mission-critical processes.

To learn more about the capabilities of a digital process automation platform and a step-by-step guide on DX, check out Newgen’s e-book on The Ultimate Guide to Digital Transformation.