Can you spot the common thread among these scenarios? Customer escalation Process exception Payment being credited wrongly Legible health claim ...
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4 Trends That Will Shake Up The ECM Market In 2016
Rapid proliferation of mobile devices, social media and cloud computing is creating a tectonic shift in the ECM market. It ...
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How Can The Public Sector Revitalize Its Image Using Case Management?
In an environment where it is expected to ‘deliver more with less’, the public sector has to make citizen centricity ...
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The Growing Relevance of Social Media in Governance
Recent global events, like PM Narendra Modi’s innovative use of social media during his 2014 general election campaign or the ...
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