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Author: Sonali Nigam

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Home » Archives for Sonali Nigam

Customer Experience for Healthcare Payers (Part 2): Forrester’s insights on what to do in 2018
Customer Experience for Healthcare Payers (Part 2): Forrester’s insights on what to do in 2018
January 24, 2018 Sonali Nigam

Last week we shared a few insights from our webinar featuring Kate McCarthy, Senior Forrester Analyst, for Healthcare Payers to ...
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Customer Experience for Healthcare Payers (Part 1): A Checklist from Forrester
Customer Experience for Healthcare Payers (Part 1): A Checklist from Forrester
January 18, 2018 Sonali Nigam

2018 is likely to be a year of uncertainty and change for health insurance markets. However, one thing that remains ...
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Provider Contracting – A Business Lever for Health Plans
Provider Contracting – A Business Lever for Health Plans
February 24, 2017 Sonali Nigam

Life is about balance, my yoga teacher likes to say. You have to balance both the good and the bad, ...
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4 Things that will Stay the Same for Healthcare Payers and Providers in 2017
4 Things that will Stay the Same for Healthcare Payers and Providers in 2017
December 3, 2016 Sonali Nigam

“Change is the only Constant,” said the Greek Philosopher Heraclitus. And yes, irrespective of the election results the healthcare industry ...
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Re-wiring your Health Plan’s Business Processes to bend the Healthcare Cost Curve
Re-wiring your Health Plan’s Business Processes to bend the Healthcare Cost Curve
November 22, 2015 Sonali Nigam

If you do a Google search on ‘Healthcare costs US” you can expect to see about 455,000,000 results (in 0.48 ...
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Newgen is the leading provider of a unified digital transformation platform with native process automation, content services, and communication management capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries. Newgen unlocks simple with speed and agility.

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